Return and Refund Policy

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Refund & Returns Policy – Walf13

Your satisfaction matters to us. If you have an issue with your order, we’re here to assist.

Returns

Products must be sealed, unused, and in original condition.
Return requests must be made within 14 days of delivery.

Non-Returnable Items

• Opened items
• Items with broken seals
• Final-sale items
  
  

Incorrect or Damaged Products

If you received a damaged or incorrect product, contact us within 48 hours at:
 hello@walf13.com

Include:

• Order number
• Photos
• Description of the issue
  
  

Refunds

Refunds are issued after the returned product is inspected and approved.
Funds return to the original payment method.

Return Address

(For returns and exchanges only)

Walf13 – Returns
199 Orchard St, New York, NY 10002